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shipping policy

All prices displayed on this website include shipping costs.

We will process your order within 72 hours. If there is a problem fulfilling your order (eg items need to be ordered in), we will call you within this period to let you know.

Once your order has been shipped, you will be advised via email.

Delivery could take 7-10 working days from this date. After this time if you have not received your order, please email or call 03 5277 9977 (Mon - Fri 9.00am -5.00pm EST )

All orders are delivered either by Courier or Australia Post.

We suggest that you have your order delivered to an address where someone will be present during business hours to sign for the delivery. If the delivery address is unattended, our couriers are authorized to leave the goods at that address.

Remote deliveries

If you live in a remote location, under certain circumstances the courier company may deliver to a recognised collection point or depot in the nearest main town. Many of our remote customers prefer this option to having the order delivered to their door - if so, please leave us a note in the comments of your order with specific delivery instructions.

International deliveries

Online shopping is currently only available to customers within Australia. 


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